Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julian Fresan

Julian Fresan

October 11, 2024

5  out of  5
rating by Julian Fresan
"I recently had an outstanding experience at Tracy's Insurance Office. From the moment I walked in, the staff was welcoming and knowledgeable. They took the time to explain my options clearly.! Whenever I had questions, they responded promptly and with great care. Highly recommend!"
Profile photo of Mi-Angel Thompson

Mi-Angel Thompson

October 10, 2024

5  out of  5
rating by Mi-Angel Thompson
"Great customer service and very helpful"
Profile photo of William Richards

William Richards

June 20, 2024

5  out of  5
rating by William Richards
"Very knowledgeable and professional Thank you"
Profile photo of barbara powell

barbara powell

June 8, 2024

5  out of  5
rating by barbara powell
"State FARM has always been reliable and Tracy Terraneau office are always professional, polite and helpful. I have been with Stste farm since 2009 and I would never change."
We responded:
"Thank you so much for your kind words, and for being a loyal customer over the years. We truly value your business and are grateful for the trust you have placed in us. At Tracy Terraneau‘s State Farm office building long-term relationships with our clients is at the core of what we do. We are committed to providing exceptional service, and ensuring that your insurance needs are met with utmost care and attention."
Profile photo of Linda Weiser

Linda Weiser

June 4, 2024

5  out of  5
rating by Linda Weiser
"Very nice office workers. I have had State Farm insurance since I was 16. I am now 73. These State Farm employees are very helpful and knowledgeable."
Profile photo of Lori Tyler

Lori Tyler

March 20, 2024

5  out of  5
rating by Lori Tyler
"Rachelle was very helpful and knowledgeable about my questions. Everyone is always very pleasant, great customer service. Thank you"
Profile photo of Steve Osteen

Steve Osteen

March 15, 2024

5  out of  5
rating by Steve Osteen
"Both Ladies were very helpful ❤️"
Profile photo of Albuz H

Albuz H

February 28, 2024

5  out of  5
rating by Albuz H
"I am very happy with the service they provided and they are very friendly. Thank you very much for helping the community."
We responded:
"Thank you for the wonderful 5-star review! We are thrilled to hear that you were happy with our service and found our team to be friendly. Your kind words mean a lot to us. At Tracy Terraneau‘s State Farm office, we not only strive to provide excellent customer service, but we also believe in giving back to the community. If you have any suggestions or ideas for community involvement, please feel free to share them with us. Once again thank you for your kind review and for choosing Tracy Terraneau’s State Farm office. We look forward to serving you and the community in the future. "
Profile photo of Mykie951 Parmelee

Mykie951 Parmelee

January 13, 2024

5  out of  5
rating by Mykie951 Parmelee
"Rachelle made it and explained everything I needed to know saved me money and great policy, she made it simple and easy. I’m really glad to get State Farm agent Rachelle thank you again, I feel safe to get on the road."
Profile photo of Debbie Patterson

Debbie Patterson

December 6, 2023

5  out of  5
rating by Debbie Patterson
"Spoke with Rachelle who was very helpful and knowledgeable. She gave me the info i needed and even text me after our call. That's great customer service!"
Profile photo of strengthnhonor

strengthnhonor

August 29, 2023

5  out of  5
rating by strengthnhonor
"👏👏 very professional"
Profile photo of Leslye Tofflemire

Leslye Tofflemire

August 26, 2023

5  out of  5
rating by Leslye Tofflemire
"Having worst year of my life: the representative was able to ease my burden by coming up with a workable solution. It was nice to talk with someone who was compassionate and understood she was talking to a real person--so many people are on autopilot anymore. Thank you!!!"
Profile photo of PeaceGypsy

PeaceGypsy

August 17, 2023

5  out of  5
rating by PeaceGypsy
"These sweet girls have got to be the nicest people on earth. They are very thorough"
We responded:
"Thank you so much! "
Profile photo of queen harley

queen harley

July 21, 2023

5  out of  5
rating by queen harley
"Very nice speaking with agent mad it very easy to understand. Polite and wfficient"
Profile photo of Mark Garrett

Mark Garrett

July 14, 2023

5  out of  5
rating by Mark Garrett
"Pleasant experience! Thank you!"
Profile photo of Brianne Seward

Brianne Seward

July 12, 2023

5  out of  5
rating by Brianne Seward
"Jenni was so amazing with all of her help, she completely went above and beyond while going through all of my MANY questions. So informative and so, so nice to work with. I highly recommend working with her regarding all of your insurance needs!"
Profile photo of Richard walters

Richard walters

July 10, 2023

5  out of  5
rating by Richard walters
"Jenni is very pleasant and professional. My renewal issue was investigated and the problem was found. Nice doing business with this office."
Profile photo of Andrea Maas

Andrea Maas

July 7, 2023

5  out of  5
rating by Andrea Maas
"Everyone in the office was kind..efficient ..caring..made me feel welcome.."
Profile photo of Nichole Graves

Nichole Graves

July 7, 2023

5  out of  5
rating by Nichole Graves
"Jenni was very kind, and she has excellent customer service skills. I was happy to speak to her and felt take care of. Thank you!"
Profile photo of Steven Marchant

Steven Marchant

July 5, 2023

5  out of  5
rating by Steven Marchant
"Everyone is so nice and helpful, was greeted as soon as I walked in, great customer service. The location is perfect."
Profile photo of Melanie Barrett

Melanie Barrett

July 4, 2023

5  out of  5
rating by Melanie Barrett
"The staff is always friendly, caring, helpful and very polite. No matter how hard my day has been after taking to them I always feel a little better"
We responded:
"Thanks Melanie!"
Profile photo of Stephen Kochie (SKochie3D)

Stephen Kochie (SKochie3D)

July 1, 2023

5  out of  5
rating by Stephen Kochie (SKochie3D)
"Jenni was incredibly friendly and extremely helpful. She took the time to answer all the questions I had about my life insurance, so I felt comfortable when everything was done."
Profile photo of Daniel Jaen

Daniel Jaen

July 1, 2023

5  out of  5
rating by Daniel Jaen
"Jenni was very helpful in providing me with peace of mind coverage for myself and my family with our life policies. I will refer every one of my friends to this office."
Profile photo of Thania Jaen

Thania Jaen

July 1, 2023

5  out of  5
rating by Thania Jaen
"After years of looking for a trustworthy person to help me with my life insurance, Jenni was the one who helped me feel ready for this next step. She showed such patience with me when explaining the different options I had to choose from. I am quite indecisive but her perseverance helped me chose the best life insurance that fit my needs. She explained everything to me in a way that made me feel secure and safe. Jenni is simply amazing and I can’t thank her enough for the help."
Profile photo of Ellen

Ellen

June 30, 2023

5  out of  5
rating by Ellen
"My experience with the young lady, Jenni was very good. She is quite knowledgeable and helpful."