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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Arellano

October 1, 2026

5  out of  5
rating by Jennifer Arellano
"I worked with Hector on getting a life quote and he was very knowledgeable. He the made the process smooth from beginning to end!"
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Sarah Reyes

September 30, 2026

5  out of  5
rating by Sarah Reyes
"Vianney was amazing! She was very helpful, friendly, and made everything so easy to understand. She answered all my questions and made sure I was taken care of. I definitely recommend Vianney!!!"
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Decia Marshall

September 30, 2026

5  out of  5
rating by Decia Marshall
"I had a great experience working with Hector at Tracy Terraneau State Farm Insurance Office. He was extremely knowledgeable and professional, and his customer service was top tier. Thank you, Hector!"
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Suzie Karman

September 28, 2026

5  out of  5
rating by Suzie Karman
"I called in for a quote and was lucky enough to get Hector who is extremely patient and helpful. Thank you Hector!"
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Monica Lopez

August 9, 2026

5  out of  5
rating by Monica Lopez
"Hector helped set up my new insurance policy, he answered all of my questions and was very patient and kind!"
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Michael Persaud

July 6, 2026

5  out of  5
rating by Michael Persaud
"Hector V. At this agency seamlessly and systematically took care of all my needs in an expeditious manner. Very professional with excellent customer service skills. I would highly recommend this agency all day long. Thank you for the pricing also."
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Kristi Brown

June 19, 2026

5  out of  5
rating by Kristi Brown
"Hector was super helpful and was able to find solutions that fit whatever the situation may be. He was always patient and I never felt pressured with him. I would highly recommend Hector!"
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Mauricio A-M

June 10, 2026

5  out of  5
rating by Mauricio A-M
"I recently went in for car insurance, and Vianney Hernández provided outstanding service. Her customer service was impeccable, and she was extremely helpful, professional, and attentive throughout the whole process. I truly appreciated her excellent support and would highly recommend her to anyone looking for a great insurance experience."
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Rueben Cuellar

June 6, 2026

5  out of  5
rating by Rueben Cuellar
"Hector was Very helpful with all my questions, and responded to questions I had about other policies with detail."
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Antoinette Brown

June 3, 2026

5  out of  5
rating by Antoinette Brown
"Hector is such a great, hard and dedicated worker. He made sure I was happy and very satisfied with my policy and even went the extra mile to find me discounts that fits my needs. I would like to say Thank you Hector at State Farm and Tracey as well."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tracy Terraneau’s Team. "
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Martin Blank (Martin Blank)

May 22, 2026

5  out of  5
rating by Martin Blank (Martin Blank)
"Jillian was incredibly informative and helpful when I stopped by the office for assistance with my policies."
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Miguel Castellanos

April 30, 2026

5  out of  5
rating by Miguel Castellanos
"I was looking around for a life insurance policy and spoke with Hector and provided great options for me. No need to look around, just go see Tracy and the staff!"
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Myers 7881

April 10, 2026

5  out of  5
rating by Myers 7881
"Hector was very professional and helpful. He explained everything and made it very easy to understand. I appreciate his service today. Would love to speak with him again if I need any additional help. Service provided was car insurance and I am very please with what I came out with. Thank you Hector!"
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kyra cota

March 2, 2026

5  out of  5
rating by kyra cota
"Outstanding experience from start to finish. Vianney provided the best customer service, she was patient, and truly focused on my needs."
We responded:
"Thanks so much we value your feedback "
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Montserrat Camacho

February 27, 2026

5  out of  5
rating by Montserrat Camacho
"I had a great experience working with Vianney. She was professional, knowledgeable, and incredibly attentive throughout the entire process. Vianney took the time to understand my needs, explained all my options clearly, and made sure I felt confident in my coverage decisions. Her responsiveness and genuine care really stood out. I highly recommend Vianney to anyone looking for an insurance agent who is reliable, patient, and truly has your best interests at heart."
We responded:
"Hi Montserrat, Thanks for the great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
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Alyssa Sollars

February 16, 2026

5  out of  5
rating by Alyssa Sollars
"I have spoken to Hector recently about Life Insurance, he was very thorough of asking me general questions in a calmly matter. Hector is the business man you want to speak to if you have any questions. He was very helpful in sharing the information that I may need for Life Insurance"
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Shylo Berryman

February 12, 2026

5  out of  5
rating by Shylo Berryman
"I have been a client of State Farm for longer than I can even honestly remember, and there’s a reason for that. They always, and I mean, always take care of us! They are knowledgeable and friendly, and they always know what’s going on! Every time I call to make a change or to find out information, they are quick and efficient! Today I Did some business over the phone with Hector and he was absolutely amazing! Didn’t take much time at all and he knew exactly what to do and got me taken care of promptly and professionally! Thank you, Hector! And thank you, State Farm! This is why we stay!"
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Robert Davey

February 10, 2026

5  out of  5
rating by Robert Davey
"Hector was wonderful to work with! He was professional, knowledgeable, and made the entire insurance process easy and stress-free. He took the time to answer all my questions and made sure I had the right coverage for my needs. I truly appreciated his responsiveness and attention to detail. I highly recommend Hector at State Farm to anyone looking for great service and a smooth experience."
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Kaytee Jones

December 19, 2025

5  out of  5
rating by Kaytee Jones
"I was shopping around for car insurance and decided to go see Tracy at State Farm. Hector in the front was super helpful and professional and the whole team was awesome! Ended up getting what I was looking for and would recommend seeing the team for your insurance needs!"
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Samantha Talbot

October 30, 2025

5  out of  5
rating by Samantha Talbot
"I walked in and was greeted by Hector in the front and he was so helpful and the team there was able to assist me with my auto insurance needs! I would definitely recommend Tracy and her crew for all your insurance needs!!!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Hector and our team were able to assist with your auto insurance needs. Your recommendation means a great deal to Tracy and the entire team. We truly appreciate your trust and look forward to continuing to serve you."
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francisco j vasquez

October 29, 2025

5  out of  5
rating by francisco j vasquez
"Tracy terraneau-state farm insurance agent. I like this place very good service Vianette always answering my questions all representatives are nice here definitely recommend this place👌"
We responded:
"Thank you for the great review! We’re glad our team could help you with your auto insurance questions. We appreciate your recommendation and look forward to serving you again!"
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RocketB7

October 13, 2025

5  out of  5
rating by RocketB7
"Jillian and Vianney were both so incredibly helpful and I couldn't be happier. I recommend this agency to everyone who is interested in the best possible customer service and care!"
We responded:
"Thank you! We love to hear about these positive experiences. "
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Cameron Yankee

September 9, 2025

5  out of  5
rating by Cameron Yankee
"Jillian was fantastic and so friendly in helping me get the new car added to my policy. She was incredibly helpful throughout the entire process, making it so much easier for me! You're a great team keep up the good work!"
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Igor Koutsenko

July 25, 2025

5  out of  5
rating by Igor Koutsenko
"Jillian Dunifer took great care of me this morning! She answered all my questions. She is a very knowledgeable and professional agent. Thanks!"
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Nikole Bisceglia

July 17, 2025

5  out of  5
rating by Nikole Bisceglia
"I had an amazing experience purchasing car insurance thanks to the exceptional customer service I received. From Vianey at the moment I reached out for a quote, the representative was knowledgeable, patient, and genuinely helpful. They took the time to explain all my options clearly, answered every question thoroughly, and helped me find the best coverage for my needs and budget.

What really stood out was their friendliness and professionalism. I never felt rushed or pressured — just well taken care of. The process was smooth and stress-free, and I walked away feeling confident in my decision.

Highly recommend this company to anyone looking for car insurance with top-notch service. It’s rare to find people who truly care about the customer experience, and they exceeded every expectation!"